Freedom Debt Relief and the Better Business Bureau
How the BBB ranks Freedom Debt Relief (and the Debt Settlement Industry as a whole).
The Better Business Bureau (BBB) lists Freedom Debt Relief (FDR) with a rating of “A”, which is actually the highest ranking the BBB will afford to any debt settlement company.
Why did the BBB give Freedom Debt Relief the highest ranking in the industry? The BBB cited FDR’s high consumer satisfaction rate, thorough resolving of complaints, and the fact that Freedom Debt Relief leads the industry in proactive compliance and adoption of the no advance fee model. In fact, FDR consulted directly with the Federal Trade Commission in an effort to establish the new Federal rules that protect consumers from debt relief scams.
Since its inception in 2002, Freedom Debt Relief has fought relentlessly for industry standards that protect consumers. The fruit of their labors can be seen in the new rules recently passed by the Federal Trade Commission and in the numerous states that now offer licenses to the elite group of companies that meet the standards advocated by Freedom Debt Relief.
Although they're still not using a traditional rating system when evaluating debt settlement companies, the BBB has decided to recognize Freedom Debt Relief's consumer advocacy and leadership within the industry by giving the company the highest rating in industry. Examples Freedom Debt Relief's pro-consumer approach and incredible impact the company's services have had on the lives of its clients can be found in the letters that their clients have written directly to the Federal Trade Commission. The FTC's official website has them posted for public viewing at:
- Kathleen - Freedom Debt Relief Reviews
- Sherry - Freedom Debt Relief Reviews
- Roxi - Freedom Debt Relief Reviews
- Eleanor - Freedom Debt Relief Reviews
- Debbie - Freedom Debt Relief Reviews
- Joe - Freedom Debt Relief Reviews
- Tiffany - Freedom Debt Relief Reviews
- Sue - Freedom Debt Relief Reviews
- Jason - Freedom Debt Relief Reviews
- Donna - Freedom Debt Relief Reviews
- Paul - Freedom Debt Relief Reviews
- Jessica - Freedom Debt Relief Reviews
At times, the debt settlement industry has struggled with BBB ratings. Inconsistencies and other concerns surrounding the BBB's rating methods are addressed in-depth at Web site BBB Roundup and have been the subject of several recent articles in papers such as the Los Angeles Times and Mother Jones magazine. Many of these sites and articles point to the troubling pattern that some say amounts to a "pay-to-play" policy. Even the likes of Google and Starbucks have struggled with hard to understand hits to their ratings. Freedom has achieved its rating without paying anything to the BBB.